Our approach to care means we plan around the individual's wishes, ensuring that they get the best out of life. Visits can be as little as a ten minute 'safe and well' check, regular home help with domestic tasks, daily personal care for support with washing and dressing.To needing 24 hours support and care with day to day activities, such as ensuring safety, personal care, going out to activities into he community and domestic chores, whilst  supporting to management of behaviours particularly where some one can be challenging due to health or disability.

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Person centred Approach

We provide quality, personalised supported living and home care services designed to enable you to remain as independent as possible within their own home, safely, comfortably, and with dignity.             

                                                                                                                                    Our aim “is to encourage you to reach your potential”

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How often can I receive my services?

Your service is flexible and can adapt to your needs, from the occasional hour, regular daily visits,  live in care or supported living home .

We’re here to provide support based on your specific needs and wishes. We understand that often, needs may change. We can also provide emergency cover and respite care for family carers.

What kind of care services do you provide?

We can help and support in many ways, providing assistance, reassurance and encouragement.

They are there to help with the challenges of everyday life such as practical support with light domestic duties, shopping and cleaning, but will also provide companionship and friendship.

There may also be a need for more personal support, we can help with daily personal routines such as washing, dressing and getting ready in the morning.

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We provide more complex care following an illness, hospital discharge or long-term nursing, and specialist support for mental health or learning disability support needs.

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Person centred care

We take a person centred approach to our services…. by listening to and understanding your needs , we are able to offer a personalised, reliable and high quality service that provides peace of mind and reassurance to everyone who uses our services and their families.

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We believe that a person centred approach to care is fundamental to ensuring that our customers receive the best and most appropriate support, matching needs and aspirations.

By continually listening to what your needs are , we learn about what is important to them. We are able create care and support plans to best reflect what is required, and what works best for you as a unique individual. We also involve and listen to all those who are important to you , such as friends, family and other health professionals as needed to ensure a person centered and holistic approach .

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Ensuring that you always remain at the heart of what we do, we offer:

• Flexibility, choice and control

• Respect and dignity

• Supporting your personal wishes for now and for the future

• Services designed around you; ensuring you receive the support you want, when you most need it

• And equally important in a way that keeps you safe as needed.

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